This talk will review what a finance team did when analysing the annual sales data for a CEO. They produced a 230 PowerPoint slide presentation to answer the question 'why am I not making any profits?', only to conclude 'we don't know.'
Martin will guide the audience to ‘see things differently’ as he shows his alternative approach using systems and statistical thinking to answer the CEO’s question. When the CEO saw the new presentation, he answered his own question after seeing just 8 of 12 slides! Martin will suggest what organisations must do to survive.
This talk (based on real data) will review what a finance team did in analysing the annual sales data for a CEO, producing a 230 PowerPoint slide presentation to answer the question, only to conclude 'we don't know.'
Martin will guide the audience to ‘see things differently’ as he shows his alternative approach using systems and statistical thinking to answer the CEO’s question. When the CEO saw the new presentation, he answered his own question after seeing just 8 of 12 slides!
He will briefly introduce systems thinking, Ackoff, Deming and Scholtes and suggest what organisations must do to survive.
Martin Gibson has over 30 years in industry (automotive OEM and suppliers, electronics, FMCG, civil aerospace, nuclear submarines, oil industry, paper manufacturing, IT systems, whisky) working in all areas of quality and process excellence, from voice of the customer to voice of the process, from ‘shop floor’ to the boardroom.
In addition, he has also worked in higher education as a lecturer, external examiner/advisor and visiting lecturer to various universities and has served on the RSS Council, Business Improvement and Quality Improvement committees.