When you sign up to, or renew, membership of the RSS, you agree to do so for a full year, regardless of the payment method used.
All paid membership subscriptions will be subject to a 30-day cooling-off period from the date of joining or date of renewal. Any fees paid will be refunded in full to you once a written request to cancel or lapse your membership has been received within the 30-day cooling-off period. All emails must be sent to email@example.com.
Where possible, we will refund by the same method that we received the payment. For payments received by credit or debit cards, the same credit/debit card will be refunded. For all other payments, a bank transfer will be made to the payee nominated account. Please note: for payments received from outside the UK by bank transfer, the refund will be made by bank transfer and all bank charges will be for the registrant’s account.
Where a member requests their membership of the RSS to be terminated after the 30-day cooling-off period, they will not be eligible for any refund.
An exception to this 30-day cooling-off policy is where the RSS is advised in writing that a member is deceased; then the fees collected will be refunded pro rata for the membership year.
If you pay by Direct Debit, your annual membership will be automatically renewed as per your renewal notice unless you give us at least ten days written notice of your intention not to renew. All emails must be sent to firstname.lastname@example.org.
Please note that refunds will not usually be made to members who retrospectively indicate that they could have been in a lower cost membership category e.g. a standard rate member who could have been entitled to the retired rate. The onus is on members to inform the RSS of any required changes to their circumstances prior to their membership renewal.