What is happening?
We are currently working on the launch of our new member/contact database and integrated website. The combination of these two major projects will improve your interactions with the RSS, as well as providing a more personalised experience that relates to your areas of interest when you access your benefits and manage your preferences.
We hope to deliver business as usual as well as implementing the new systems, but please do bear with us if responses are slower than usual or if there are any disruptions to our services.
When will it happen?
We are currently on schedule to launch in the early autumn and will keep members updated closer to the go-live date. We’ll let you know if we anticipate any down times(s) as we approach the go live date.
Do I need to do anything?
Not yet! We will be keeping you up-to-date in the coming weeks and months about the progress being made and how it will affect you and your membership.
We would, however, be grateful if you could log into MyRSS and update your contact details if needed. This will ensure that we have your correct information when we move to our new system.
We also hope you will keep in touch with the team by giving us feedback in due course on your experiences with the new systems so that we can deliver the best service possible.