All RSS staff, trustees and volunteers are required to report any concern or suspicion of possible or actual harm (including abuse, exploitation, neglect and policy non-compliance) or risk of such harm, resulting from actions or inactions by anyone covered by this policy.
In the first instance, these should be reported to the CEO as Designated Safeguarding Officer – if this is not appropriate, it should instead be reported to the President as Lead Safeguarding Trustee. All reports will be treated with
strict confidence and details disclosed only in accordance with this policy with due regard given to the need for anonymisation of report details.
Guidance on dealing with safeguarding concerns:
If a child, young person or vulnerable adult confides to someone that they are being, have been or believe that they may have been abused, then they have placed this person in a position of trust.
In all cases:
- Ensure the immediate safety of the child, young person or vulnerable adult. Stop other activity and place your focus on what you have just been told or have just seen. Responding to suspicion on abuse takes immediate priority. Consideration must be given to removing the victim from any potential harm to an environment were any emotional and/or physical needs can be cared for.
- Do not promise confidentiality. Make it clear to the individual that the information must be passed on if you think they have been, are being or may be harmed in any way. Clearly explain about what you expect to happen next and confirm that you will only tell those who you have to tell to get the issue dealt with. You can and should state that the matter will be dealt with quickly and appropriately. Don’t promise to keep the information to yourself – all concerns and allegations of abuse must be raised.
- Reassure the child, young person or vulnerable adult. React calmly; panic may frighten or silence them. Tell the person that they were right to tell you and make it clear that they themselves are not to blame. Take what is said seriously, recognising that there may be difficulties in interpreting what is said.
- Avoid any actions that could harm subsequent investigations, including legal proceedings. Obtain the necessary information needed to make a referral, keeping questions to an absolute minimum to ensure a clear and accurate understanding of what is being said. Only ask questions needed to clarify what you are being told – do not ask about explicit details. It is up to Children’s Services and/or the police to investigate fully.
- Report the concern to the Designated Safeguarding Officer (CEO) – if this is not appropriate, it should instead be reported to the President as Lead Safeguarding Trustee
- Make a record of the incident and any action taken.