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Professional Services and Member Development Administrator

Company: Royal Statistical Society
 Salary: £29,000
 Location: London, Hybrid 

Background  
Our vision is a world where data is at the heart of understanding and decision-making.  
Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.  
  
We have more than 10,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.  

The membership of the Royal Statistical Society (RSS) constitutes a preeminent source of statistical expertise. Members work with RSS staff to support our work across areas such as policy development, education, training, statistical communication, and statistical literacy.  

Job purpose  
The Professional Services and Member Development Administrator plays a vital role in supporting the Royal Statistical Society’s mission to uphold professional standards and foster a vibrant, engaged membership community.   

This role provides high-quality administrative support across professional certification, accreditation, member recruitment and development activities. It ensures the smooth accurate record-keeping, and effective communication with members and volunteers. Contributes to the design, development and delivery of key process within the team to achieve continuous improvement in our day-to-day operations.   

By facilitating professional certification and enhancing member experience, the postholder contributes directly to the Society’s goals of promoting statistical excellence and building a strong, inclusive professional network. 

Key responsibilities  

The Professional Services and Member Development Administrator is responsible for:   

1. Professional Standards  

  • Work with the Accreditation and Professional Certification Manager to provide administrative support for all activities relating to the professional certification and university and course accreditation.   
  • Undertake administrative reviews of applications for professional membership and accreditation and draft follow up responses.  
  • Administer the annual Chartered Statistician revalidation process.  

2. Member Recruitment and Development  

  • Support all member recruitment and development activities.  
  • Maintain accurate records on the CRM database.   
  • Administration and email communication relating specific membership types; this may include onboarding, eligibility, e-student members.  
  • Process specific types of applications and upgrades to membership on CRM.   
  • Raise invoices for fees and issue receipts on CRM.  

3. Member Engagement  

  • Support the general administration of the Society’s Sections, Local Groups and SIGs.  
  • Collate Section/Local Groups’ annual activities.  
  • Organise the bi-annual Officers’ meetings, induction webinars, regular catch-up sessions, workshops and events (for example; New Fellows events and Members’ Week activities).  
  • Maintain accurate and up-to-date records across the CRM, mailing lists, and webpages, and overseeing access to officer-only website functionality.  
  • Attend committee meetings, where necessary.  
  • Provide information and resources to encourage Section/Local Group/SIGs to recruit new members at events.  
  • Provide administrative support in the recruitment of new committee members and Officers for Section/SIG’s/Local Groups.  

4. General Duties  

  • Administrative support for Professional Services projects.  
  • Answer the telephone.  
  • Respond to, or arrange responses from colleagues to, incoming queries in corporate inboxes.  
  • Prepare mailing lists for emails, surveys or newsletters from the CRM.  
  • Deliver and report on selected member surveys using Microsoft Forms.  
  • Maintain and distribute RSS promotional materials to external events.   
  • Organise and support in-person and online Teams meetings, webinars or events.  
  • Attend other meetings or events related to the role, and the Professional Services Team.  
  • Provide cover for leave (if required and where relevant to experience).  
  • Other administrative duties as required 

How to apply   
To apply please send your CV and a supporting statement telling us how you meet the requirements and specifications for the role, including answering the following questions:   
  
1.  Describe a time when you were responsible for delivering several competing tasks or priorities. How did you plan and organise your work, determine what needed attention first, and use your own initiative to ensure deadlines and expectations were met? 

2. Describe how you have used databases what you used them for and how you maintained accurate data?    

Your supporting statement should not exceed two sides of A4 in 11pt font.   

Applications by CV without a supporting statement will not be considered.   

The successful candidate must have the right to work in the UK. Visa sponsorship is not available for this role.  

Download the full job specification. 

Applications should be sent to jobs@rss.org.uk  

The deadline for applications is Thurs 29 October 2026.  

Interviews to be held Tuesday 10 November 2026. 

 


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